Refund policy

Return & Exchange Policy

We want you to love your order! Because our merchandise is made in limited runs, most items are final sale. However, we’ll always make it right if there’s a problem with your order.

Defective or Wrong Items

If your item arrives damaged, misprinted, or incorrect, please contact us within 14 days of receiving it. We’ll replace it or issue a refund at no extra cost to you.

Exchanges

At this time, we are only able to offer size exchanges if the item is still in stock. The item must be unworn, unwashed, and in its original condition. Customers are responsible for return shipping costs unless the exchange is due to our error.

Non-Returnable Items

• Digital products (downloads, streaming codes)
• Limited edition or custom items
• Merchandise purchased at live shows

How to Start a Return

Please email us at shop@beautifulchorus.com with your order number and a photo of the issue (if applicable). We’ll get back to you quickly with next steps.